Professional telehealth counselling – Melbourne
100% Bulk billing available
Getting the help you need is easier when you have several ways of staying connected with your therapist.
At Counselling Helpline Melbourne, we offer the convenience of telehealth counselling therapy sessions. That is, counselling on the telephone or via video call.
It means you can maintain continuity of your appointments even if you are unable to come in in person for a face to face session.
You don’t need to arrange transport nor even rely on an internet connection to get access to some of Melbourne’s best, most effective counselling services.
The choice is yours—all your appointments can be delivered via telephone or video, or you can choose a combination of face-to-face and telehealth sessions.
Counselling Specialists in a variety of fields
Whether you need individual, family or couple counselling, we have specialists on our team to guide you through relationship issues, addiction, anxiety, anger issues, depression or gambling.
Each counsellor has had extensive training and experience. We go beyond short-term ‘band-aid’ solutions and focus on long-term, long-lasting results.
We are not here to judge your situation, only to help you move through it. And beyond it. At your pace, and with strategies devised especially for you.
100% bulk billing – one less thing to weigh on your mind
From the first moment you contact us, expect to speak with a caring, trained counsellor who will help match you to an appropriate counsellor.
We can give you the information you need to obtain a mental health care plan referral from your general practitioner. This will entitle you to up to 20 fully bulk-billed counselling sessions per year, without any out-of-pocket expense to you.
You always remain in control
Counselling therapy is a unique experience, and one we want you to gain significant benefit from.
We encourage you to have at least one or two sessions with the counsellor you are matched with. If for any reason you would like a different counsellor, this can also be arranged.
The control remains with you.
So even if you’ve tried counselling in the past which hasn’t worked, and even if you are uncertain about getting counselling for the first time, we will do all we can to make this experience deeply therapeutic. And even transformative.
Helping others is what we love to do. We look forward to working with you to empower you with tailored coping strategies—ones which will strengthen you far into the future.
Call to get help between 12pm to 10pm, 7 days a week.
Solution-focused bulk billed counselling in Melbourne
Individualised, forward-looking strategies—help move you through and beyond your difficulties.
Now there’s no need to worry about paying for high quality professional help—the help you thought was too expensive to access.
Because at Counselling Helpline Melbourne, we offer bulk billed counselling in Melbourne with $0 out of pocket expense to you.
We specialise in providing mental health treatments in the areas of anxiety, depression, anger management, addiction issues, and family, partner and couple counselling.
Our 100% bulk billed referral-based service provides up to 20 in-person, telephone or video sessions annually. So one of our dedicated Medicare-approved counsellors can work with you in-depth.
And help you overcome deep-seated issues or navigate tough life transitions with positive long-term results.
Our approach is not about ‘band aid’ quick fixes. Rather, we work together to create solutions-based strategies especially tailored for you.
Even if you’ve tried other counselling services that hadn’t worked, we will help you get just the help you need.
This is how we can help
We encourage you to call us directly, or alternatively fill out the confidential form on this page and we will contact you. We take into account the issue troubling you and match you to a specific counsellor who specialises in that area.
You would then go to your general practitioner to obtain a mental health care plan referral for that counsellor.
We encourage you to have one or two sessions with the nominated counsellor to determine if you are comfortable with the therapy. And if need be, we can arrange to match you with another counselling professional. The control is always with you.
We appreciate you taking the step to arrange counselling and will ensure you are not left while in need. So we will attend to you even if you have a pressing need to talk things through the very first time you call us.
In-person or telehealth counselling (Melbourne)
We offer information and referrals for individuals, couples and families to friendly professional qualified counsellors who are registered with Medicare Australia.
Our service is flexible to enable either in-person counselling sessions at our premises, or a telehealth session via video call or telephone. The choice is yours.
Fully bulk-billed via Medicare, telephone counselling for Melbourne residents is easy to arrange—even if you have no access to the internet or aren’t able to come in in person.
All about empowering you
For in-person sessions, we offer comfortable, easy to access locations in Melbourne CBD as well as outlets in the eastern suburbs including Caulfield, Preston, McKinnon, Brighton, Newport, Sunshine, Vermont, Ringwood, Ferntree Gully, Knoxfield, Glen Waverley and Boronia.
We are open between 12 noon until 10 pm daily—yes, even on weekends.
All calls are fielded by qualified counsellors. So right from the start, you can be assured of a friendly, non-judgemental professional service. And of course, your confidentiality is always a top priority.
Call 03 9846 4466 today to book an appointment and begin your journey back to empowerment.
You’ll be relieved you did.
Contact us - in strict confidence
A trained counsellor will contact you within 24 hours.
For urgent assistance, call us on 03 9846 4466 (12 noon - 10 pm daily).